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Authority. This does not consist in the one above yelling at the one below, and he in turn to the one further down.

In such a way of behaving — a caricature of authority — apart from an evident lack of charity and of decent human standards, all that is achieved is that the one at the top becomes isolated from those who are governed, because he does not serve them. Rather it could be said that he uses them!

This point in another language